Shipping Policy
ZJANI WATCHES – Shipping & Delivery Policy
At ZJANI WATCHES, we strive to deliver your order as quickly and efficiently as possible. Below is an overview of our shipping process, including handling times, transit times, and estimated delivery windows.
1. Handling Time
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Orders are typically processed within 3-3 business days (Monday to Friday, excluding public holidays).
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Processing begins once the order is confirmed; you’ll receive an order confirmation email with your details.
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During peak seasons or promotional periods, processing times may be slightly extended due to higher order volumes.
2. Transit Time
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Shipments are dispatched Monday through Friday via our trusted courier partners.
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Transit times vary by destination and typically range between 1–9 business days.
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Please note that factors such as customs clearance, local courier delays, severe weather, or other unforeseen circumstances may impact delivery times.
3. Total Delivery Time
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The estimated total delivery time, including order processing and shipping, is 4–12 business days.
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Delivery times may vary based on your location, courier efficiency, and any delays beyond our control.
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Once your order has shipped, you will receive a tracking number via email to monitor your parcel’s progress.
4. Additional Information
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We do not ship on weekends or public holidays.
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Shipping rates and available shipping options are displayed at checkout based on your location.
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Customers are responsible for ensuring that their shipping details are accurate at checkout. Incorrect or incomplete addresses may lead to delayed or failed deliveries.
5. Customs, Duties & Taxes (if applicable)
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Depending on your destination country, customs duties, VAT, or import taxes may apply. These charges are assessed by local authorities and are the responsibility of the recipient.
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ZJANI WATCHES is not responsible for delays caused by customs processes.
For any shipping-related inquiries or assistance, please contact us at support@zjaniwatches.com. Our team is happy to help with any questions or concerns regarding your order.