Terms and Conditions

OVERVIEW

This website is operated by Zjaniwatches. When we refer to "we" or "our," it means Zjaniwatches. By using this website, including the information, tools, and services provided, you agree to comply with our established rules and notices.

By visiting our website or making a purchase, you agree to our terms and conditions, which apply to all users of the site, whether you're a visitor, customer, vendor, or in any other role.

Before using our site, you should carefully read these terms. Accessing or using our website indicates your agreement to these terms and conditions. If you do not agree to these terms, please refrain from using our services. If you consider these terms an offer, your acceptance is limited to these terms.

Any updates, whether in the form of new features or additional resources added to our site, will automatically be subject to these terms and conditions. You can view the most current version of our terms of use on this website at any time. We reserve the right to update, modify, or replace parts of these terms as necessary. We will post relevant information and/or changes directly on our website. It is your responsibility to regularly check for updates. Continued use of the website after such changes indicates your acceptance of the updated or modified terms.

Please note: The technical operation of our online store is powered by Shopify Inc., which provides us with the necessary e-commerce infrastructure to offer and sell our products and services to you.

SECTION 1 - ONLINE STORE RULES

By agreeing to our website, you confirm that you are of legal age or have permission from an adult to use the site. You may not use our products for illegal purposes or in violation of any applicable laws, including copyright regulations. The transmission of harmful software like viruses is strictly prohibited. Violating these rules may result in loss of access to our services, and legal action may be taken against you.

SECTION 2 - GENERAL

We reserve the right to block access to our services for specific users at any time without explanation. You should be aware that data, excluding credit card information, may be transmitted unencrypted across various networks. This may include alterations to meet technical requirements. However, your credit card details are always transmitted securely via encryption. You may not copy or commercially exploit our services or any part of them without our express permission. The headings in this agreement are provided for convenience only and do not affect the content or interpretation of the terms.

SECTION 3 - ACCURACY OF INFORMATION

We do not guarantee that all information on our website is always up-to-date, accurate, or complete. The content is primarily for general guidance. Before making decisions based on this information, you should consult more reliable sources. Do not rely solely on the content of our website. You may also find older information on our site, which is intended for reference purposes only. While we may modify the content at any time, we are not obliged to do so. Therefore, you should verify if any updates have been made.

SECTION 4 - CHANGES TO OFFERS AND PRICING

The prices of our items are subject to change without notice. We may also modify or discontinue parts of our offerings. We are not liable for such changes, whether in the form of price adjustments or product discontinuations.

SECTION 5 - SHIPPING

Our goal is to provide you with a smooth shopping experience. To ensure timely and secure delivery of your orders, we have established specific shipping rules:

Shipping Time and Processing

Orders placed before 12 PM (GMT) on weekdays will be processed the same day or the next. In case of delivery delays, we will inform you via email. For U.S. customers, expect delivery within 4-9 days. Depending on the product ordered and the accuracy of your information, delivery times may vary. The order deadline is 12 PM (GMT).

Shipping Information and Package Tracking

Once your package is en route, we will send you an email with a tracking link. This link will be active within a day.

To track your package, simply click here.

Want to learn more about our return and refund policies? Visit our Return Guarantee page.

International Shipping: We currently ship within the U.S. and abroad.

Delivery Issues

If something goes wrong during delivery, such as the package being lost, damaged, or stolen, please contact us. We will get in touch with the delivery service and do our best to resolve the issue.

Have questions about our shipping? Please contact us, and we’ll be happy to help.

SECTION 6 - UNACCEPTED DELIVERIES

If you refuse delivery, you are responsible for the cost of returning and handling the products. If a package is ready for collection due to your absence and you fail to collect it within the specified timeframe, it will be considered a refusal of the order.

SECTION 7 - EXCHANGES AND RETURNS

Returns and Costs

Depending on the item, return shipping costs may apply. If you are not satisfied with an item, you have the right to return it in unused condition within 30 days of receiving it. Once we have inspected the item, we will refund the purchase price. Please notify our customer service in advance about any returns.

Damaged Goods on Arrival

If an item arrives defective, we ask that you promptly contact our support team. Please provide:

Your reference number
The affected item
A brief description of the damage
A photo of the defective item

If packages show external damage upon delivery, please provide a photo as proof and contact our customer service immediately. Claims for such damages should be submitted within 7 days of receipt. Without confirmation of the damage by our support team, we cannot provide refunds or replacements.

SECTION 8 - PRODUCTS

Not all items are available online and may be limited in quantity. Color representations may vary on your screen. We reserve the right to change, limit, or discontinue products or services and do not guarantee quality.

SECTION 9 - ORDER INFORMATION

We reserve the right to refuse or limit any order and will inform you of any changes. Ensure that your order and account information is up-to-date and accurate.

SECTION 10 - EXTERNAL TOOLS

We may offer third-party tools, which we are not responsible for. Use them at your own risk. Future services or features are also subject to these terms.

SECTION 11 - THIRD-PARTY LINKS

Our service may contain materials or links to third-party websites. We do not review or control such content or websites and are not responsible for their content or accuracy. We are not liable for damages arising from interactions with third-party providers. If you encounter issues with third-party products or services, please contact them directly.

SECTION 12 - YOUR CONTRIBUTIONS

If you send us ideas or comments, whether requested or unsolicited, we may use them without restriction. We are not obligated to treat them as confidential, compensate you, or respond. We may, but are not required to, remove inappropriate comments. You must ensure that your comments do not infringe on others' rights and are truthful. You are responsible for your comments, not us.

SECTION 13 - PERSONAL DATA

Any personal data you provide to us will be handled in accordance with our Privacy Policy.

SECTION 14 - ERRORS AND INACCURACIES

Sometimes there may be errors, inaccuracies, or missing information on our website, particularly regarding product details, pricing, and availability. We may correct these errors, update information, or cancel orders based on incorrect information at any time, without prior notice. Unless required by law, we are not obligated to update the information regularly.

SECTION 15 - PROHIBITED BEHAVIOR

There are certain things you may not do on our website:

Engage in illegal activities or encourage others to do so.
Violate rules or laws.
Infringe on our or others' intellectual property rights.
Discriminate, harass, or spread misleading information.
Upload harmful code or viruses.
Collect personal data from others or use unfair techniques like spam or phishing.
Use the website for indecent purposes or bypass security measures.

If you engage in any of these actions, we may terminate your access to our services.

SECTION 16 - NO WARRANTIES & LIABILITY LIMITATION

We cannot guarantee that our service will always be uninterrupted, timely, secure, or error-free. We do not promise that everything you achieve through the service will be accurate or reliable. Sometimes we may pause or stop the service without warning. You use our service and products at your own risk. Everything is provided "as is" without any warranty.

Neither Zjaniwatches nor our employees and partners can be held responsible for damages or losses resulting from the use of our service or products, even if we have been advised of potential damages. Some regions have legal restrictions on such liability disclaimers, so the maximum allowable limits will apply in those areas.

SECTION 17 - YOU COVER OUR COSTS

If legal actions or claims are brought against us (Zjaniwatches) due to your actions, such as violating these terms or breaking the law, you are responsible for covering the costs. This means you will pay our legal fees and any damages.

SECTION 18 - SEVERABILITY CLAUSE

If a court finds any provision of these terms invalid, only that specific part will be disregarded, and the rest will remain in effect.

SECTION 19 - TERMINATION

All agreements made before termination remain valid even after termination. You may terminate these terms at any time by discontinuing your use of our services or website. However, if you violate the rules, we may terminate the contract, and you will be required to settle any outstanding amounts. In such cases, we may also deny you access to our services.

SECTION 20 - ENTIRE AGREEMENT

Just because we don’t enforce a right doesn’t mean we’ve waived it. Everything written here and on our website regarding these terms is what we have agreed upon – and it replaces any previous agreements between us. If anything in these terms is unclear, it should not be interpreted against us.

SECTION 21 - GOVERNING LAW

Our terms are governed by the laws of the United Kingdom. In case of any dispute or disagreement related to these terms, they will be resolved through arbitration in the United Kingdom. The arbitration will be conducted in English with only one arbitrator.

SECTION 22 - CHANGES

You can view the latest terms at any time on our website. We may occasionally change these terms and post new versions on our website. By continuing to use our services after the changes, you agree to the updated terms.

SECTION 23 - REVIEWS

You can view reviews on our website, but these are subject to prior verification:

The review must come from someone who has placed an order with us.
Negative reviews will not be displayed on the page, but we will review them and contact the person who left the review to resolve the issue.